Privacy Policy

Last updated: April 2026

Who We Are

Welcome to Elilora — a jewelry brand specializing in handcrafted, high-end, original silver and gemstone jewelry, including necklaces, earrings, and bracelets with unique small-batch designs. Our website address is: https://elilora.shop. We are committed to protecting your privacy while providing a seamless shopping experience for both retail and wholesale customers worldwide.

Comments & Reviews

When visitors leave comments or product reviews on our site, we collect the data shown in the comments form, as well as the visitor’s IP address, browser type, and user agent string to help detect spam and maintain site security.

An anonymized string (hash) created from your email address may be shared with the Gravatar service to display your profile image. Once your comment is approved, your profile image (if available) may appear next to your comment publicly.

Media

When uploading photos of your purchases or reviews, please avoid including images with embedded location data (EXIF GPS). Visitors to our site may download images, and any location data included in them could potentially be extracted.

Cookies

To improve your shopping experience, we use cookies in various ways:

  • If you leave a comment or review, you can opt to save your name, email, and website in cookies for convenience. These cookies last for one year.
  • When visiting login or checkout pages, temporary cookies may be set to confirm browser compatibility. These are discarded when you close your browser.
  • Login cookies store session data for 2 days, screen preferences for 1 year, and if you select "Remember Me," login persists for 2 weeks.
  • Cookies may also be used to track edits or published posts for site management and security, typically expiring after one day.

Embedded Content From Other Websites

Pages on Elilora may include embedded content such as videos, product galleries, or images. This content behaves as if you visited the external website directly. These third-party sites may collect data, use cookies, embed additional tracking, and monitor your interaction with the content.

Who We Share Your Data With

We prioritize secure handling of your data. Necessary information may be shared with trusted partners for order fulfillment, payment processing, and shipping, including:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping and courier services (e.g., DHL, USPS, FedEx, or local carriers)
  • Customer support services to resolve order inquiries

We do not sell, trade, or rent your personal data to third parties for marketing purposes. Your information is strictly used for order fulfillment, account management, and legal compliance.

How Long We Retain Your Data

- Comments and metadata are retained indefinitely to automatically recognize follow-up comments.
- Registered users’ account information, including contact details and purchase history, is stored securely.
- Order records, invoices, and transactional data are kept for legal and tax compliance as required.
- You may request edits or deletions of your personal information at any time, except for data that must legally remain for compliance purposes.

Your Rights

If you have an account or have submitted comments, you can request:

  • A downloadable copy of the personal data we hold.
  • Correction or update of your personal information.
  • Deletion of your personal data, subject to legal or administrative retention requirements.

You may also opt out of marketing communications at any time. All requests are handled promptly and securely.

Where Your Data Is Sent

Payment details are encrypted and transmitted only through secure third-party processors. Visitor comments may be checked by automated spam detection systems. We never store full credit card numbers on our servers.

Contact Us

For questions about this Privacy Policy or your personal data, contact us:

We are committed to protecting your data and ensuring a transparent, secure, and reliable shopping experience. Your privacy and trust are our highest priorities.